Guide and Care

Processing time

All our pieces are made to order. Please allow 3–5 business days for production before your order ships.

Shipping rates & delivery times

We ship worldwide from our atelier in Lyon, France.

• France: 2–4 business days
• Europe: 3–7 business days
• Rest of world: 7–14 business days

Free shipping is available on all orders over €60 within Europe.

Order tracking

Once your order ships, you'll receive a confirmation email with a tracking link.

Customs & import duties

For international orders, any customs fees or import duties are the responsibility of the customer and are not included in the order total.

Questions

If you have any questions about your shipment, please contact us and we'll be happy to help.